Smash Repairs
Stop immediately and check whether anyone is injured. Call Triple Zero (000) if there is an emergency or an immediate risk to safety. If it is safe and the vehicles can move, get clear of traffic and switch on the hazard lights.
Do not stand between vehicles or close to moving traffic. Stay behind a safety barrier where one is available and wait in the vehicle with the seatbelt on if getting out would be unsafe.
Exchange names, addresses, registration details and vehicle-owner details with the other people involved. Take clear photos of the vehicle damage, the wider scene, road conditions and relevant signs. Record the time, date, location and contact details for any witnesses.
Keep the account factual and avoid admitting fault at the scene. The information can help your insurer, repairer and police if a report is required.
Contact your insurer promptly and follow the instructions in your policy. Victoria Police advises that a crash must be reported in circumstances including injury, an involved person failing to stop or exchange details, or property damage where the owner is not present.
For current reporting guidance, contact your local police station or visit the Victoria Police and Victoria Legal Aid websites. In an emergency, always call Triple Zero (000).
Once the immediate safety and reporting steps are handled, arrange a professional assessment. Warragul Panels can inspect visible and hidden damage, explain the repair options and prepare an estimate for you or your insurer.
Bring the claim reference and any useful photos or documents. The team can then advise whether the job needs panel repair, spray painting, paintless dent removal or structural work.
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